Information We Collect

We may collect personal information from you in various ways, including when you:

• Register for an account
• Make a booking for our services
• Fill out a form
• Subscribe to our newsletter
• Contact us via email or phone

The personal information we collect may include:

• Name
• Contact information (email address, phone number)
• Address
• Pet information (type, breed, age, health conditions)
• Payment information (credit card details)

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and managing our services
• Processing your bookings and payments
• Communicating with you about your account or services
• Sending you promotional materials or newsletters (you can opt out at any time)
• Improving our website and services
• Complying with legal obligations

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

• Encryption of sensitive information during transmission
• Regular security assessments
• Restricted access to personal information

While we strive to protect your information, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following situations:

• To trusted third-party service providers who assist us in operating our website and conducting our business
• When required by law or to protect our rights or safety

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us improve our services and understand user behavior. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

6. Your Rights

You have the right to:

• Access your personal information
• Request corrections to your personal information
• Request deletion of your personal information
• Opt out of marketing communications

To exercise these rights, please contact us using the information provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website. Please review this policy periodically for any updates.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: contact@petcarezone.site
• Phone: (03) 5354 1215
• Address: 87 Davenport Street,Lords Hill New South Wales , Australia 2632

Thank you for choosing PetCareZone! Your trust and privacy are important to us.